Technical Support - [RBP Help Contents]
With an RBP Support Plan, registered users can obtain free RBP technical support via e-mail: contact Intersystem Concepts at intersys@insystem.com. We cannot guarantee a reply within a particular time frame. Live support is available for a fee, as is email support for those without a Support Plan; see RailGameFans.com for information.
LATEST INFORMATION
The RBP FAQs online may already answer your question. For the most up-to-date information visit the Rail Baron Fanatics Web site at http://www.railgamefans.com.
POOR ROUTE SUGGESTIONS
Given the limits of time, RBP cannot always find the optimal route to the destination. The quality of suggested routes for human players is based on the skill setting for that player in the Game Setup window. Also note that when balanced play is enabled in the Options window, RBP might suggest routes that at first seem more costly, but that avoid using the RRs of the leading players.
SAVED GAMES
To investigate a problem, we usually need a saved game that demonstrates the problem. In most cases, bugs cannot be fixed without such a saved game. Send us a saved game by attaching the appropriate .RBZ file to your e-mail message.
SUGGESTIONS
Suggestions for improved or new features in RBP are always welcome. Please e-mail them to intersys@insystem.com. Such suggestions become the property of Intersystem Concepts, Inc.